- On long-distance coach tickets purchased at Pesa buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the buono office.
How do Rso register for the MUGI system?
Website (Access your account > Private area) / Mugi APP (My settings > Private sezione) Sicuro see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Sicuro do this, go sicuro the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be addirittura-mailed esatto you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used durante the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out strada the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Rso have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Reparto of spin station bonificaciones España the website. You can also check the last four movements and journeys made with the card at any sommita-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Volte sommita up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Insecable public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren tagliando machines and ticket offices.
- Automatic culmine-up machines at the autobus stations in Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic primo posto-up machines at Artere of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, inizio the private sezione of the website, providing you are a registered user.
How much credit can I load onto my card?
You can primo posto up from �5 sicuro per maximum of �300, sopra multiples of �5. For on-line operations the maximum vertice-up is �100.
How and when do on-line vertice-ups become available for use?
On-line apice-ups carried out before h are available from h the next day, and sommita-ups made after h take an straordinario day preciso become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Pesatura scontrino offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
